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Security screw and star screwdriver bit do not match
The provided security screws and the star-shaped end of the screwdriver bit I received do not match. The security screw had a center pin. How do I go about getting the correct scews or screwdriver?
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19-05-2020 04:33:04
Responses (1)
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Chelsea_Ring
Hi @mbartolome79. To ensure you get the proper screwdriver and screws, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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22-05-2020 12:30:20
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