Ring keeps charging my card

Question

Last month my Ring pro stopped working (Blinking blue light).. it's been almost 2 years and I've read that it's been happening more and more. So, I decided to stop using the Ring service. Deleted the device from my account. However, when I went to remove the plan, there is not option. I tried to delete the house from my account and it warms me that my plan will be cancelled, I agree and then it just says bad request. I successfully removed my credit card info from the account. However, I just received another charge from guess who? ring! I asked to delete my account, but it is still active. Has anyone else experienced this? No one can explain how to get out once the products start failing..

user14148 · Answer

I've tried and tried calling Ring to cancel my $3/monthly subscription.  They say they are not charging me.  I show them my credit card statement.  Then they ask what other email accounts I've used.  Nothing I share is associated with this charge.  They said they can't help me.  So I guess I'll be charged until the day I die.  I cancelled my credit card and got a new one.  Now the new card is being charged.  Maybe it's because I've added that into my iPhone?  I can't get this charge stopped.  They say they cannot help.  This is fraud.  I've reported them to the BBB.

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