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Ring Video Doorbell

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Ring Video doorbell2 setup issue(flashing blue light)setup failed
troubleshooting
hardwired-battery-video-doorbell

Trying to set up my doorbell 2 to my wi-fi. It gets to the "connecting to" step and the blue lights start circling and then start blinking. Then get "setup failed" on my iPad. Also tried from my iPhone from which the light just stay blinking whie around the circle. Since the light turns blue when setting up on the iPad I assume that the failure indications with the white light have already been passaed and are not the issue. Made sure battery was charged and have doe a hard reset twice. Also tried sitting just 5 feet from the router. Any suggestions please?

1610

0

2

27-12-2019 06:45:42

Responses (4)

  • U

    I have the same problem. Please let me know if you get an answer.

    0

    09-11-2021 10:16:51

    • S

      Did you ever get this working?

      0

      25-11-2022 09:43:29

      • C

        Hi @Spaceboy. I have already responded to your question in the post you made [here](https://community.ring.com/t/ring-doorbell-cant-find-any-networks-during-setup/169236/2) regarding the setup process concerns. Since this thread is several years old, I will be closing it and any troubleshooting will proceed in the original post you created.

        0

        25-11-2022 10:51:31

        • C

          0

          25-11-2022 10:51:42

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