Ring Video Doorbell
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Ring video doorbell pro glass is cracking
hardwired-video-doorbell
As the title suggests the glass on the front of my ring video doorbell pro is cracking. Can I get this fixed? Thanks for the help. Please see attached photo
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17-11-2020 09:03:45
Responses (2)
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 This is a material issue and I am told I need to buy a new one why should I
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05-07-2021 12:09:49
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Marley_Ring
Sorry to hear about this, @Nsingh! This part of your Video Doorbell cannot be replaced. For the best solution, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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18-11-2020 07:06:20
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