Ring Video Doorbell
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K
Ring video doorbell notification delay
battery-video-doorbell
troubleshooting
Hi, I have a battery video doorbell camera, (peephole type), and there is a notification delay to my Samsung galaxy phone of about 3-5 minutes even when I'm in the house, I have fast broadband, (1 gig), and the signal strength on the app is green RSSI-48. I have searched this problem a lot and made all the suggested changes to my phone etc. but it makes no difference, I am missing everyone that comes to the house when I'm out as they have gone before I get a notification, this is my last hope.
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29-11-2024 11:11:53
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Tom_Ring
Hi @kilvi00. When you have a delay, are you on WiFi or cellular data? This Help Center article here has some general troubleshooting you can do. Does this happen on any other devices? What specific phone model and what version of the Ring app is downloaded?
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02-12-2024 06:29:06
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