Ring Pro stopped connecting to my wifi

3 weeks ago my front door Ring became fell off my WIFI. I have tried everything to get it back online from reading the self-help sections in Ring and then calling customer service. I rebooted my phone & Modem I have uninstalled and reinstalled the app I have uninstalled and reinstalled the Ring Made sure I don't have a VPN My Apple IOS is up to date (16.6.1) My RING app is up to date (5.64.0) My RSSI is -61 (Green) Ring customer service spent 45 minutes with me and then hung up on me as he was clueless. My backyard Ring works fine I moved my modem to be 6ft away from the Ring, still it can't connect I know I'm not the only person with this issue The Door Bell is hard wire No Firewalls blocking it How does a company put out a product when they have no clue on how to support it?