Ring Pro Hardwired door bell - Half blue flashing light

Hi, Over the weekend our Ring Pro had stopped working. I turned power off and on again and the door bell rings when pushing it but it isnt connected to wifi or the chime. I cannot seem to go into setup mode as there is a constant flashing semi circle blue light. Only the top half of the circle flashes. I have tried resetting multiple times using the button on the side to no luck and cannot connect to it via my phone or the Ring Chime. Any ideas?