Ring Video Doorbell
Ring Pro Hardwired door bell - Half blue flashing light
Hi, Over the weekend our Ring Pro had stopped working. I turned power off and on again and the door bell rings when pushing it but it isnt connected to wifi or the chime. I cannot seem to go into setup mode as there is a constant flashing semi circle blue light. Only the top half of the circle flashes. I have tried resetting multiple times using the button on the side to no luck and cannot connect to it via my phone or the Ring Chime. Any ideas?
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18-05-2020 03:10:50
Responses (2)
- J
My new Doorbell Pro keeped with blue light blinking (half top circle) all the time. Reset button didn't work. A label from Ring, that cames in the package, says that this is a discharge battery in the unit so you must charge it al least **ONE HOUR**. I charged it for **FOUR HOURS** and nothing happened. Calling to Ring Support, they tell me to charge it at least for **24 HOURS**. I did it and the problem was solved, the blinking blue light changed to a beautiful fixed pale white circle and I could do normally the setup routine. RING COMPANY MUST CHANGE THAT LABEL: FROM 1 HOUR TO 24 HOURS.
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03-02-2021 03:49:15
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dmcconnon
I have the same issue with mine, did it get resovled?
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18-05-2020 09:30:53
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