Ring Video Doorbell
Ring Pro Goes Offline - Heat Related
Hello, I have a Ring Pro that has been going offline between 5:45-6:15pm. This seems to happen everyday that the outside temperature is 100 degrees or more (in Vegas). When this device goes offline it will not reconnect until I reset the power to it. Yesterday, when it went offline I took my IR thermometer to it and it was reading 149 degrees at the button. This leads me to believe that this issue is thermal related. The Ring Pro is the only device that that goes offline. All other wireless devices (located in the home) maintain connection. So, I do not believe my issue is with my wifi. Has anyone else had an issue similar to this? My subscription with Ring will expire in a few months and I am not sure if I am going to keep this device and renew the subscription.
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22-06-2020 09:21:28
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