Ring Video Doorbell

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Ring Pro Button cracked
ring-protect-plans

Hi,How can i contact by email ring ?? Chat is unresponsive???My ring pro that i bought a 1 year and half ago is already broken!Can someone here help me to contact the support???Thanks![IMG_20210513_195030|375x500](upload://cRBJExuJDGW3UuTvtAKC6fIq5IY.jpeg) ![IMG_20210513_195034|375x500](upload://9jvRjYleFkRhS5JSGMaJYysEcCU.jpeg)

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14-05-2021 17:07:29

Responses (5)

  • B

    @rachidm Best option to contact support is to call them.

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    14-05-2021 19:18:46

    • I

      This seems to be a common problem. Unless you have the full pro subscription taken out when you got your doorbell Ring may not do very much as they cant just send you a replacement button - they would have to supply an entire new Doorbell.....If thats the case, do what i did and just replace the button yourself - plenty available on eBay.Here's a guide : https://www.youtube.com/watch?v=-6BL2PEQK74

      0

      15-05-2021 21:25:09

      • T

        Hi @rachidm. I would advise checking out this Community post [here](https://community.ring.com/t/ring-pro-cracked-button/681). This post has a similar concern with a marked solution.

        0

        17-05-2021 23:58:45

        • T

          I have the same issue. I called Ring customer support and was told I have to replace the doorbell! So I have to spend $300 for A $2 ITEM?????? REDICULOUS!!!!!

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          13-03-2023 21:41:13

          • T

            0

            15-03-2023 13:25:34

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