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Ring Video Doorbell

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S

Silcal85

Ring offline

My ring is offline. I checked my wifi strength and it is good. I have tried numerous times to reconnect to wifi and it is not working. The battery is full and I’m out of ideas as to what to do.

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24-05-2020 01:15:31

Responses (1)

  • C

    Chelsea_Ring

    Hey @Silcal85. What happens when you reconnect the Doorbell to the wifi through the Device Health page? Feel free to take a screenshot of where in the re-set up process that you can get stuck, as this will help us figure out what your concern may be isolated with! :)

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    25-05-2020 10:02:27

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