Ring Video Doorbell
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Ring Gen 1 not charging
battery-video-doorbell
troubleshooting
Hi…My Ring Gen 1 battery is not charging and has a white solid circle…When I press the orange button it does nothing…Have tried the 20 second reset push of the orange button but the white circle just remains solid…Please help
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30-01-2024 06:28:08
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Tom_Ring
Hi @user75615. If your doorbell is nonresponsive after attempting a reset and charging the battery, please follow up with our support team. You can also get in touch by sending a private message @Ring on Facebook or Twitter.
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01-02-2024 02:46:12
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