Ring Video Doorbell

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Ring Doorbell Pro Offline

My Ring Doorbell Pro went offline two weeks ago. Followed the troubleshooting steps, but will not connect. Reset the power, still will not connect. I cannot connect to its WiFi in setup mode. This is the second time this has happened. The first time it resolved on its own after a week. I'm thinking this unit is defective.

812

0

3

11-05-2020 07:41:53

Responses (1)

  • T

    I had a similar issue. In the end I called the Support number and they were very helpful. Ended up sending me a new doorbell replacement free of charge.

    2

    12-05-2020 09:37:33

      7

      Hi my doorbell pro is offline from yesterday after past 5:00 pm. I having try to connect to WiFi and nothing. I don’t know what going on

      0

      07-06-2021 12:40:55

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