English

Help

Community Home

Categories

Discussions

Sign Up

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
P

Porkdawg

Ring doorbell not charging

Ive tried different plugs 12v 1.0am will not charge to allow me to view live had it fully charged and then hard wired it and it went down to 3%

625 •

0 •

0 •

07-11-2020 04:16:42

Responses (1)

  • C

    Caitlyn_Ring

    Hi @Porkdawg. Which model of Doorbell do you have and how are you charging it? If you have a Video Doorbell 2 or Video Doorbell 3 or 3 Plus, you'll want to make sure you're using the included charging cable on a standard home outlet and leaving the battery on the charger for at least 8 hours.

    0

    •

    09-11-2020 11:15:01

    •

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Community Resources

    Community Guidelines

    About Ring Community

    Ring Help

    Most Helpful Members

    View All

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution

    ©2024 Ring LLC or its affiliates

    PrivacyLicensesTerms of Service