Ring Doorbell Live View on iPhone only works w/cellular, not wifi

When I use my iPhone and the Ring App to see the Live View, if I have wifi on, the Live View cannot connect. If i turn wifi off and just use cellular, then I get the Live View. There was a similar post in Ring Community, but there it had to do with the wifi at work which was blocking video uploads. In my case, the wifi is in a home away from where my Ring device is, and the Live View gets blocked. Any ideas on this???