Ring Doorbell camera does not handle bright backgrounds--a potential fix?
There’s a long thread that is now closed with the above subject line–minus the part about this fix. To quickly sum up, North facing door on shaded porch negates the functionality of the camera due to the background being washed out (too bright) and the foreground (e.g. the features of the person at the door) being unreadable (too dark). I have operationally checked that by closing off/blocking the light sensor above and to the right of the camera the problem is fixed. I presume this is because the camera “thinks” it’s now nighttime and turns on the IR emitters, thus lighting the face of the person at the door. My questions are–if my presumption is correct, what’s the impact of keeping those emitters on all the time? They’ll burn out sooner? Again presuming that the emitters are IRLED, what would that be? Ten years vs nigh-eternal? I should probably add that this thread specifically refers to the “el cheapo” Video Doorbell Wired.
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23-12-2023 10:28:40
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Caitlyn_Ring
Hi @reynoldsnandj. Thank you for sharing the DIY solution that worked for you. I can’t speak to what the effects will be, as this isn’t a troubleshooting step we would recommend. I don’t think it would necessarily cause any damage. Ring devices are designed to last for many years. If you experience any issues with the IR lights, definitely get in touch with our support team so they can take a closer look.
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26-12-2023 08:47:47
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