Ring Doorbell 3 Plus... "Alexa, show the most recent event from [Ring Device Name]." THE RECORDING HAS BEEN REMOVED?

"Alexa, show the most recent event from [Ring Device Name]." and Alexa responds with " THE RECORDING HAS BEEN REMOVED"???? And Alexa doesn't play any clips?????? It used to show/play the last clip. I subscribe to the Basic Ring Plan. I see another post, same issue however the user is using an Echo Show and mine is an Echo Dot. I have tried removing the device and re-linking between Amazon. The previous videos still show in the Ring app. The Live View is still working through my Echo Dot. I have tried restarting the Echo Dot. The software is up to date on the Ring App and the Echo Dot. " Using Alexa to control your Ring Doorbell or Security Camera" https://support.ring.com/hc/en-us/articles/360031246432-Using-Alexa-to-control-your-Ring-Doorbell-or-Security-Camera- Followed this links instructions and still same results.... NOT WORKING? "What to do if your Ring and Alexa Features Stopped Working" https://support.ring.com/hc/en-us/articles/360050373832-What-to-do-if-your-Ring-and-Alexa-Features-Stopped-Working-