Ring Doorbell 3 Motion Detector not working well
Hi, My original Ring doorbell worked pretty well but it died, so I just installed a RIng 3 doorbell. I used the corner mount because of the location of the doorbell and the video is actually much better. But the motion detector doesn't work when someone approaches the door. It DOES work when I come out of the front door (which isn't very useful). I have it set to max sensitivity Is there something I can do about this? Or do I need to mount it straight (which might sove the issue but I may not get as good video)
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05-11-2022 01:08:09
Responses (1)
- E
Hi Tom. Thanks for your suggestion. I read the post and then went to my Ring App and found the Zones. They were already created (in a reasonable way, it seems) but I couldn't find a way to edit them. I've read through the Help but no luck. Can you assist? Thanks!
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16-11-2022 03:39:25
AIf it works like it does on my app, if you tap on a zone, you'll see little circular "handles" come up - if they do, you should be able to hold and drag these to adjust zone coverage. Hope that helps, and apologies if it doesn't.
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16-11-2022 09:46:27
CHey @EBeutler, @Axe99 is correct about how to edit the Motion Zones in the Ring app. I'll include a gif below that demonstrates what this will look like. You can find more details on Motion Zones in [this](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices) Help Center article as well. I hope that helps clarify! :) 
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17-11-2022 08:35:24
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Tom_Ring
Hi @EBeutler. I suggest reviewing this Community Post [here](https://community.ring.com/t/caitlyn-s-guide-to-optimizing-your-doorbell-s-motion-detection/48107). It has some tips and tricks for improving the motion detection on your Doorbell. Let me know how this goes!
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07-11-2022 04:33:46
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