Responses (1)

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ianjayne

Having read the posts it seems until sub 90% battery state is reached the charger wil not display any perfoamnce. I'll wait until then.

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20-11-2020 13:37:48

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ianjayne

Since the recent apparent server 'crash' which just happened to co-incide with me installing or trying to install my replacment Doorbell3 sent as a replacment for the Doorbell 2 (which refused to connect any longer to the solar charger) the Ring Dorbell 3 now is connected, although there is insufficent sun currently to create any charge value. Initially it dropped out but after a second attempt I did notice a software update in operation and all seems well for the moment.

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28-11-2020 11:11:08

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ianjayne

Another update on this. The solar charger has disconnected and refuses to re-connect. Just about to give up on this system.

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29-11-2020 16:22:05

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DStandridge79

I'm having the same issue too, and I just installed mine this past Saturday, the 28th. Says within the device health, that the battery is currently at 88%. And solar status is "Not Connected". I'm wondering the same thing too, if I have a faulty unit. Or (which I don't see how) I installed it wrong. But it seems pretty simple.

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29-11-2020 16:31:11

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ianjayne

I'm hoping it's just no sun at this time of year or not enough anyway. Just re-installed mine but to no avail. Battery at '76%'. Solar Staus 'Not Connected'. As you say it's not something you should or could get wrong when fitting it's straight forward.

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30-11-2020 12:44:26

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ianjayne

Having seen some sun this morning the solar charger is working. Thus:-'Battery Level 74%.'Solar Status - 'Connected'.'Ring Solar Charger is conneted and able to charge this device'.I can only conclude sun is important! But why it disconnects now and then is unknown.

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01-12-2020 13:27:53