S
Ring Doorbell 2 missing activity
battery-video-doorbell
troubleshooting
My Ring video doorbell 2 sometimes misses activity. last night it made a recording at 7:48 pm and then at 8 pm I looked out front by chance and saw a package on my porch, well within my recording zone setup. The delivery of the package was not recorded. I checked the ring history and nothing was recorded between those times (12 minutes). It recorded me going out to retrieve the package. This is the whole reason for purchasing this device as I had a package stolen from my porch before. Why did it not record that activity?
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25-02-2023 03:51:29
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Justin_Ring
Hi @schblukngt. I came across this [post](https://community.ring.com/t/ring-doorbell-only-occasionally-recording/177343) where another neighbor expressed a similar concern to you. There is a marked solution for what steps to try and what to do if those steps do not work.
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27-02-2023 06:41:10
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