Ring doorbell 2 live video not working

Question

How do I fix live video on the ring 2 doorbell? Constantly says 'activating' but never connects. After 4 or 5 attempts I just quit trying. Can anything be done to make live view work?

Caitlyn_Ring · Answer

Hey there @Djmadkins. For concerns with loading the Live View, I'd recommend checking out our Community post [here.](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Live-View-Not-Activating-and-Connecting-Troubleshooting-Tips/ba-p/821) It has several tips and tricks that can help you pinpoint and resolve what's causing you to receive this message. You may also want to try out the Rapid Ring App, which is a companion to the Ring App and is designed to allow you to check notifications and Live View more quickly. You can learn more [here](https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information). :)

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Ring doorbell 2 live video not working

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