Ring Video Doorbell

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H
reoccurring notifications of motion at my front door, but nothing there

I've had the ring doorbell for about 2 months now. The first 7 weeks have been excellent. No issues. Now, for the last 2 days, I'm getting motion notifications about every 5/10 minutes but nothing is there. I've gone in and changed my motion settings, cleaned the outside of the camera, recharged the battery, and I'm still getting the notifications. When I look at the videos, there seems to be a change in color of the picture. At the beginning it goes to like black and white, then it returns to color after a second. Please help!!!

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04-03-2020 08:16:43

Responses (2)

  • L

    Wierd...same here, getting motion notifications but nothing is there. > @Hsvring72 wrote: > > I've had the ring doorbell for about 2 months now. The first 7 weeks have been excellent. No issues. Now, for the last 2 days, I'm getting motion notifications about every 5/10 minutes but nothing is there. I've gone in and changed my motion settings, cleaned the outside of the camera, recharged the battery, and I'm still getting the notifications. When I look at the videos, there seems to be a change in color of the picture. At the beginning it goes to like black and white, then it returns to color after a second. Please help!!!

    0

    05-03-2020 05:51:04

    • U

      This happens with my floodlight camera. It’s really annoying to get 10-15 recordings and there’s nothing there. Yes, I've changed the settings to the minimum (which makes me feel not safe) but it keeps happening. Someone please help.

      0

      24-12-2021 02:36:51

        T

        Hi @user6116. [Here](https://support.ring.com/hc/en-us/articles/115001628983-How-Motion-Detection-Works-on-your-Floodlight-Cam) is some information on Motion Detection with your Floodlight Cam. If you need any more assistance, try making a post in our Security Cams board, as this is our Doorbell Board and we try to keep the information in these thread relevant to Doorbells. Thanks, neighbor!

        0

        27-12-2021 11:29:37

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