Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
W
Recover Account Access
hardwired-battery-video-doorbell
My cousin gave me his Ring Doorbell after he was unable to install it and I promised to (someday) look into the matter. Then he died (April of last year). I have his Ring account email address and its password. What I do not have is his email password (got lost); thus, I cannot complete the two-factor authentication. So, what to do? I obviously have documentation (Letters Testamentary - I am his heir). Thanks
1215 •
0 •
1 •
09-06-2020 01:31:35
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Chelsea_Ring
Hey @WeBMartians. To get this sorted out, you will need to call up our support team. They can get this addressed quickly for you! Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
1
09-06-2020 11:20:40
•