Ring Video Doorbell

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user_bae659

Accepted Solution
Really disgusted

My Ring doorbell had issues staying connected to wifi after just a few months. When I contacted Ring I was told I needed stronger WiFi. Then it wouldn’t reconnect at all…this happened in the fall…before Thanksgiving…while still in warranty. I called about that and was told that the battery was likely weak and I needed to take it down and charge it. The holidays were coming up…very busy time. I decided to wait to take it down until I had stronger wifi because why charge it if I couldn’t get it connected? In January I began exploring mesh systems and later ordered one. After it was delivered, I took the completely dead doorbell down to charge. Nothing. Completely dead. Called for help and was told they would send me a new charging cord. Waited weeks for that to arrive. Plugged it in. Still completely dead. Called again. Now it’s out of warranty! Didn’t ever work for a full year! I was told all he can do is send a discount code…to make it equal the Amazon price. So disappointed. NOT EVEN A YEAR!

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06-05-2025 05:12:40

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