Ring Video Doorbell
Ownership Transfer
Hello. I am currently a shared user with the video doorbell and my wife is the owner. We want to make me the owner and her a shared user. Correct me if I’m wrong but she needs to follow the steps to release ownership and then I would take over ownership and add her back as a shared user? After she releases ownership will I need to physically remove the doorbell and perform the setup like I did when we first got the device but with myself as the owner? Thank you.
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27-01-2022 01:37:22
Responses (1)
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Hi @Trifazz. This information can be found in the marked solution for this post. [quote="Marley_Ring, post:2, topic:111866"] https://support.ring.com/hc/en-us/articles/360038010351-I-Would-Like-to-Take-Over-Change-Ownership-of-Ring-Devices [/quote] If you still unable to transfer the take ownership of the device, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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04-08-2022 05:41:30
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Trifazz
What if, there is no chance to contact with former owner? I saw there is 15 days period when the doorbell will be automatically removed from the former owner's accout, is it true?
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03-08-2022 11:46:27
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