Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
C
Outside Doorbell Sound Not Working
troubleshooting
hardwired-battery-video-doorbell
ios

I have a battery powered ring doorbell 2 that I hardwired to my existing doorbell. The existing mechanical doorbell ring just fine, but there is no sound outside on the device when pressing the button. I have the volume on the app up all the way as well. I’m not sure what I’m missing. Appreciate any suggestions! 

39

2

0

23-07-2024 12:05:27

Responses (1)

  • C

    Hi @Cabbey. When adjusting the volume of the ringer for the Doorbell, make sure you're going to Device Settings > General Settings > Volume Settings. This is separate from the App Alert Tones under Notification settings. If you've changed the volume you there and still do not hear the ringer, try a reboot from the Device Health page. 

    0

    24-07-2024 12:45:57

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    3

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution