Notifications outside of defined zone

Question

I have a doorbell and I keep getting notifications of motion detected from passing cars on my street. I have set my motion zone to no where near the street (see attached picture). This is extremely frustrating because I’m getting 5-10 notifications an hour of stuff I don’t care about.

Tom_Ring · Answer

Hi @epachko. I would try to decrease the sensitivity for your Motion Zones. This is done in the Ring app under the Motion Settings menu. If that doesn't work, you can try adding a [Wedge Kit](https://ring.com/collections/accessories?filters=category:video-doorbell,category:video-doorbell-2,category:video-doorbell-3,category:video-doorbell-3-plus,category:video-doorbell-pro,category:peephole-cam,category:video-doorbell-elite,type:installation-mounts) to angle the Doorbell so the road isn't right in the Motion Detectors view. If none of these suggestions work, reach out to our support team for the next best steps. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :smiley:

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Notifications outside of defined zone

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