Ring Video Doorbell
No notifications from Ring Doorbell
I have the Ring Battery Doorbell 2020 version. My Rssi is -38, and the sensitivity is all the way up. My blue map covers my whole yard, and I have notifications toggled on. I just stood on my porch waiving and yelling at my doorbell and I have gotten zero notifications. The only time I get notifications is if I change the notification Frequency to "Frequently" from "Regularly" but when I did that, it drained the battery in 2 days. Do I have a setting that I'm missing? Is it a defective doorbell? It seems like there's no medium between highly sensitive, battery drain or no sensitivity, only notifies when someone rings the doorbell. I switched from a wired Ring Pro 2 because the wiring on the new location cannot support a wired doorbell. The Pro 2 worked great on default settings. Is there anything I'm missing?
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10-02-2022 07:12:00
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Tom_Ring
Hi @parkerg. Motion Frequency is definitely a factor here. This setting basically determines the amount of dwell time between recordings. This can be great if you are working in the yard for a bit and you don't want to be bombarded with notifications. This Community post [here](https://community.ring.com/t/how-to-set-your-motion-frequency/4237) will explain things pretty well.
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14-02-2022 05:17:26
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