Ring Video Doorbell
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Night vision not working
I just installed my ring pro and everything went great untill it got dark, now I get almost nothing. I can see car lights when the go by in the street, but cant see my car parked in the driveway 15 feet away, If someone gets within a foot of the doorbell you can see them but that's it. I already tried resetting the doorbell, and switching out of color mode with know luck, I'm very frustrated at this point.
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23-11-2019 23:37:39
Responses (12)
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Did anyone figure out why the night vision is not working? I installed my ring doorbell pro in June and it has been working great. Now all of the sudden the night vision is not working. Doorbell works great during sunlight hours and even at sunrise/sunset but once it is dark I can only see dark sh
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28-11-2019 14:56:12
DPower pro is installed everything else is working fine I have reset the camera. I think this started with the new update to the app. I covered the three infrared lights with black tape turned on the color night vision and the porch light and I get a good picture that way otherwise it's black and whi
•2
29-11-2019 02:33:56
- F
Did anything work for you ? I'm having the same problem after 5-6 months of the device working fine.
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28-11-2019 15:02:45
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Donovan
Same here the infrared isn't working.
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24-11-2019 04:28:29
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