Ring Video Doorbell

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J
New Ring Doorbell doesn’t appear to be charging
troubleshooting
hardwired-battery-video-doorbell

Brought a ring doorbell today second gen. The app is saying it’s 69% charged so I have gone to charge it. Plugged in with two different leads on back of ring alarm hub box but no light is on the doorbell to suggest it is charging. Therefore it doesn’t appear to be charging. Any ideas why? Is it faulty? I’ve read it should have the doorbell light displayed whiskeys charging and when fully charged the circle will be complete. I have no circle at all.

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29-11-2021 11:30:45

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