Ring Video Doorbell
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My Ring Doorbell notifying too much
Since the recent updates on ring you know the Home, Away function it has been notifying me and my neighbor a little too much, I’m not sure if it’s on your guys ends or if we have to do something or what can you please help us?
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15-05-2020 01:17:48
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Chelsea_Ring
Hey @Alexx511\_ah. If you notice that your Ring Video Doorbell is detecting too much motion, you will want to revisit your motion settings to ensure that they are set up properly. I recommend visiting this section in your Device's Profile to re-set up all of the motion settings in the way you wish for them to be, and then monitor it from there. If you find you still have too many events, you can slowly turn down your settings little by little until you find the sweet spot for the motion detection. You can also change your motion frequency from frequent to standard if you have it on frequent currently. :)
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19-05-2020 07:14:15
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