Ring Video Doorbell

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Missing History on Holloween night

On Oct 31, my ring doorbell pro stopped recording events after 4:30pm. It just resumed recording events this morning 11/1. I have it set to record on 'person detection' only. There were many visits from kids trick or treating yesterday and none of them were recorded. When I go to live view and scroll all the way to yesterday, I see the recording in the timeline but it was in intervals like every 30 seconds so I only see bits and pieces.Was there an issue with the ring network on holloween night?

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01-11-2020 15:37:35

Responses (1)

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    Mine also did not record certain instances on Halloween night. We had put a basket of candy out, had multiple recordings of kids coming and grabbing candy, however been 7:08-7:15 our whole basket of candy was stolen, and there is no recording of it.

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    01-11-2020 16:11:02

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