Ring Video Doorbell
Live view using cellular even when connected to wifi
I noticed recently that even when I am connected to wifi, running live view seems to use cellular data! When I restrict the app from using cellular data from the iphone settings it seems to work fine on wifi . When I switch it back to allow for cellular usage (again, my phone is still showing that it is connected to wifi), the ring app goes back to using cellular. I tried turning off the iPhone's `Wifi Assist` function, thinking that may be what is happening, but still, it seems to be using cellular data. Anyone else seeing this? Thoughts? (I am measuring this by looking at the app statistics under the "Cellular" section of the iPhone settings - it shows how much cellular data each app is using. I reset the stats before each test)
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22-10-2021 04:33:42
Responses (7)
- U
Mine is doing same thing. I am aggravated because I am low on data and didn't realize it was doing this. Has anyone figured out how to make it stop?
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24-10-2021 05:50:03
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- M
I'm experiencing the same issue. We need assistance from the ring team.
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27-10-2021 02:41:45
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- C
Hi neighbors! What make and model of phone do you have, and what version of the Ring App and phone OS are you currently on? Have any of you used the Rapid Ring App for the Live View yet, and have you noticed the same data usage with the Rapid Ring App? What about with any other apps that involve streaming video or live streams? Feel free to share any screenshots that may help as well. I can check with my team on this once I have a bit more information here.
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27-10-2021 05:44:21
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DSMdude
I noticed this the other day as well. Took me off guard as I don't recall it happening even a month ago. App was updated Oct 5th so that could be when it started but unsure
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23-10-2021 12:21:02
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