Live View not working at all.
I have the Ring Video Doorbell. When setting up the device, the Live View perpetually says "Live View is updating", or times out. I have performed a hard reset, ensured the connection strength is adequate (RSSI 39) yet cannot get it to give me a Live View. Despite not being able to adjust motion sensors or zones because of this, the doorbell will still notify me of motion on my phone, but captures no video. I have the "Live View" option enabled in the Device Settings, and while my internet speed isnt the greatest, it passes the requirements cited by Ring using their own speed test in the application. Download: 21.10 Upload: 8.56. I have also attempted to view the Live View from my Samsung Galaxy Note 9, as well as my Windows Laptop to no avail. Please help!! Edit: I have also opened the ports listed on the support page on my router. These are the ports I have opened: | Ports | Traffic type | Protocol | | 15063/15064 | SIP | TCP/UDP | | 9998/9999/6970 | RSS | TCP | | 16500-65000 | RTP | UDP | | 7076/7077 | App | UDP | | 9078/9079 | App | UDP |
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12-05-2020 06:49:06
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