Live view doesn't work on website

This webpage [https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View](https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View) says **Accessing Live View from your Dashboard**- On your **Dashboard** screen, tap on an image from your doorbell or camera.- You will be automatically brought to **Live View**.- Tap on the icon that looks like a small microphone to speak.- Then, tap **End Live** to end the Live View.This doesn't work on my PC. Is this only for devices using the app? When I rang the help line, it was extremely unhelpful and he told me it's not available to devices and that the website says so. But we were cut off but we were cutoff before I could ask him why it doesn't say so on the "help page" about "live view"! And I wasn't going to waste more time with someone that didn't seem to want to be helpful. Why doesn't the website say that "live view" is not available on their website? Except the "live view" that is recordings in Event History.