Live Audio using "in-call" speaker and not speakerphone

I'm having an issue with the Ring app using the "in-call" speaker instead of the Speakerphone when I connect to Live view or answer a doorbell ring. Meaning, I need to hold the phone up to my head to hear the person speaking and my voice is transmitted to the outdoor via the in-call mic. I'm using a Samsung Galaxy S10+. The sound quality of my voice to the doorbell is pretty bad and I can't really hear the person either. When compared with my wife's iPhone that properly uses the speakerphone, it's night and day. I understand that this is a known issue but this can't be that Samsung phones are simply "the problem". I've tried: - uninstalling / reinstalling the Ring app - turning off Event History Timeline (as some suggested). - Reviewed the list of apps that "conflict with ring" (I had none). - Removed "Tyua Smart" app on my phone - Video Camera software that has had similar problems. - Tried using Bluetooth (still used in-call mic) - Tried using Wired Headset - It works as expected. - I hear thru earphone and mic works - Need volume to be at 100% to hear the person talking - And yeah, not gonna do this - Changing other various settings. So far, my phone will only use "in-call" mic when connecting in Live View without a wired headset. When I view prior recordings, everything works through speakerphone as expected. Is every newer Samsung phone (9 and above) experiencing this? Or am I one of a select few?