Ring Video Doorbell

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J
Im so confused with the Ring Pro
hardwired-video-doorbell

I have a ring pro, and would like to bypass the chime. I tested the transformer, and got a measurement of 16 volts. I originally had 1 button, yet theres 3 wires at the chime. I tested 2 of the wires and get 16 volts. I pushed in those 2 wires into the ring bypass module, and still get no voltage at the button wires. i then disconnected the module, connected the transformer wire at the chime with the front door wire, and get 5 volts at the button. I then see I burnt out the transformer, because now im not getting any voltage from the transformer. How can I get this to work?

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06-07-2020 02:34:45

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