Hi @Jones610. The time of day doesn’t impact notifications, and would only affect motion detection slightly due to the difference in lighting. Verify that Motion Alerts are toggled on in the Ring app. Setting your phone to Do Not Disturb Mode or Silent Mode will prevent notifications coming through. If the issue is that motion isn’t being detected, check your Modes settings to ensure motion detection isn’t disabled in a particular Mode. After checking that, adjust your Motion Zones and Motion Sensitivity as needed to correct any motion detection issues. Should these troubleshooting suggestions not work, our support team can provide more in-depth assistance.
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14-02-2024 01:26:22
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Caitlyn_Ring
Hi @Jones610. The time of day doesn’t impact notifications, and would only affect motion detection slightly due to the difference in lighting. Verify that Motion Alerts are toggled on in the Ring app. Setting your phone to Do Not Disturb Mode or Silent Mode will prevent notifications coming through. If the issue is that motion isn’t being detected, check your Modes settings to ensure motion detection isn’t disabled in a particular Mode. After checking that, adjust your Motion Zones and Motion Sensitivity as needed to correct any motion detection issues. Should these troubleshooting suggestions not work, our support team can provide more in-depth assistance.
0
14-02-2024 01:26:22
•