Responses (1)

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  Cooper_Ring

  Hey @Joefo. Installing your Ring Video Doorbell 3 to a transformer should be pretty simple. Where we don't have a wiring diagram for your device, you can find steps outlined here in this Help Center Article [here](https://support.ring.com/hc/en-us/articles/360042031971-How-to-Connect-Your-Ring-Video-Doorbell-3-Directly-to-a-Low-Voltage-Transformer-Without-a-Pre-existing-Doorbell-). If you're uncomfortable with wiring your device, we encourage our neighbors to contact a licensed electrician.

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  01-07-2020 03:28:11

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  J

  Jonlyons

  Have have the same issue, can I just use the Ring plug in adapter?

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  01-07-2020 09:48:08

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  Caitlyn_Ring

  Hey @Jonlyons, happy to chime in for Cooper here! The Plug-In Adapter you see listed on our website is designed to be used with the Doorbell Pro. As such, we don't recommend attempting to use it with the Doorbell 3. If you need assistance with wiring your Doorbell 3 directly to a transformer, we'd advise contacting a licensed electrician.

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  02-07-2020 04:54:00

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  Joefo

  Do you need to put in the resistor or can you hook it up directly to the transformer?

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  04-07-2020 01:42:40

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  Caitlyn_Ring

  @Joefo A resistor is not required to wire the Doorbell 3 directly to the transformer. I would recommend referencing the Help Center Article that Cooper shared as this will provide a bit more detail on wiring the Doorbell 3 to a transformer. :)

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  06-07-2020 04:18:51

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  MVargas010

  I've hooked up my transformer with the resistor to my existing Ring Doorbell, but the battery is not being charged? What else could be wrong?

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  06-07-2020 06:54:23