U
Head to toe doorbell not snapping into bracket
battery-video-doorbell
troubleshooting
New battery ring doorbell. “Head to toe” 2024 model with orange removal tool Removed to charge for first time and came off no problem. Now it will not snap into bottom of base. Very cold out so not over pushing it in fear of plastic tab breaking. No help in web.
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22-01-2025 11:34:12
Responses (2)
- U
I have the same issue with mine. Did you find the solution ordid you have to contact Ring?
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02-04-2025 04:21:05
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Caitlyn_Ring
Hi @user_43a98d. The Doorbell should snap back into place, the same as when you initially installed it. It's possible the cold weather is making it feel more resistant. You can also reference the installation instructions here if that helps.
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24-01-2025 05:20:19
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