Ring Video Doorbell
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Hard wired 2nd gen doorbell
installation
troubleshooting
hardwired-battery-video-doorbell
Hi i have a 2nd gen video doorbell . And 2nd gen power supply which is 24vdc output.looking at the back of the doorbell which side left or right do i connect the positive wire. looking at the label on back it says the doorbell is compatible with 24 vac but you can use 24vdc as well . This is confusing me.
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28-12-2022 16:44:27
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Caitlyn_Ring
Hi @Edgeville. Are you using the [Plug-In Adapter (2nd Generation)](https://ring.com/products/video-doorbell-plugin-adapter-gen-2)? It doesn't matter which color cable is connected to which terminal on the back of the Doorbell. The Plug-In Adapter will work with either the red or black cable connected to either terminal. You can learn more about the Plug-In Adapter (2nd Generation) [here](https://support.ring.com/hc/en-us/articles/360051708291-Ring-Plug-in-Adapter-2nd-Generation-). I hope this helps! :)
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29-12-2022 17:46:53
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