Ring Video Doorbell

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Q
Getting Double Notification for Motion on iPhone
notifications

In the last week or so, I noticed that I started getting Double Notifications from RING on my iPhone for any motion detection. It didn't used to do this. I get one w/o a little graphic of the video and at the same time a second one, that has the little graphic of the video. When I go to Events, it only has one. This second notification is from RING, it is not a text message notification. Can anyone help fix this?

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27-03-2021 04:33:09

Responses (1)

  • M

    Hi there, @QuiGonJohn! It sounds like you might be using the [Rich Notifications](https://community.ring.com/t/ring-app-rich-notifications/13805) feature. As described in the Community post linked above, if you use a smartwatch multiple notifications might occur. This can also happen if you are quick to answer certain events, in which a second notification will contain image. Feel free to check out our post above for more information. I hope this helps! :)

    0

    29-03-2021 06:39:07

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