Gen 2 wireless faceplate broken, is a spare available to purchase?

Question

When removing the faceplate on my gen 2 to remove and recharge battery case has become brittle and broke in half can this part be replaced as I can see you can purchase replacement faceplates for the gen 3 and 4

Caitlyn_Ring · Answer

Hi @user68205. I'd recommend getting in touch with our support team to review the damage to your Doorbell. You can give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. They'll be able to review your Doorbell's [warranty](https://ring.com/warranty) and determine the best resolution.

system · Answer

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Ring Video Doorbell

Gen 2 wireless faceplate broken, is a spare available to purchase?

Didn't find an answer ?