False person alerts for days

Question

I’ve been getting LOADS of false person alerts for the last week. The doorbell camera is new, but I wasn’t having issues until recently. Motion detection is at a low setting, motion zones are small, yet I’m getting XXXX false alerts a day—not for motion, for PEOPLE when no one is there. Help?!

Tom_Ring · Answer

Hi @jdeborahklein. I suggest starting with revising your Motion Settings. Check out this post here, where you can find out how to optimize your Motion Detection. I hope this helps.

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False person alerts for days

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