Responses (2)

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  Samwd

  I'm pretty sure your ring system requires constantly WiFi to remain working so if you turn off the Internet when you leave and are not hot spotting off your phone then it won't work.

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  05-04-2020 01:57:14

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  Marley_Ring

  Hi @Harley1961! As @Samwd stated, all our devices utilize a network connection to function as intended. Whether wifi or PoE, a network connection is required for your Ring devices to communicate with your Ring app. I hope this helps! :)

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  08-04-2020 05:27:19

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  ScottMal

  Major question: WiFi is required to access the Ring system via the RIng app. Is WiFi required if you don't use the Ring app? Reason I ask is that I have a new home on the East Coast which I want to secure with Ring but I am not moving there for at least 4 months. So, I don't want to get Internet connectivity and pay for it when I'm not going to be living in it during that time frame. I currently have Cox HomeLife which uses their cable and satelite connectivity (backup) where I live. Does Ring security have a backup mode?

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  31-05-2020 08:22:41

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  ScottMal

  So, if a theif cuts the source wire that provides your Router (WIFI SOURCE) with power, the Ring Alarm system is disarmed? If so, that's a problem!

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  01-06-2020 05:16:23

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  Chelsea_Ring

  Hey @ScottMal. As our Ring Doorbells are wifi enabled, this means that they need a constant connection to the wifi network they are connected to in order to still be online and functioning. Once there is no connection to the wifi, the devices will fall offline until the internet connection is restored. Hope this helps clear this up for you!

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  09-06-2020 12:30:38