Doorbell Solar charging

It seems like starting back in October my ring 3 stop charging through my solar panels. I’ve tried new solar panels and even went through all “reset “ recommendations that ring has recommended. This device has been solely operated through solar for 2 years! (Pretty neat). Since then I’ve decided to completely replace my ring with a ring 4 and new ring Solar panel. It still won’t charge. I can pull the battery out, reinstall it and get “ connected and able to charge for about 5 minutes. The it just stays “connected “. Am I alone ? Is there a firmware issue?