Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Doorbell Pro Motion Zones Issue
I posted this as a response to another thread, but wanted to make sure to get some responses.I also posted about this problem previously, but am still having issues.When we first set up the motion zones, we had it set to People Only and it picked us up backing of garage, but not pulling into driveway. We had constant alerts just from car headlights at night. We tried various combinations of People Only, All Motion, redrawing the motion zones, etc., even set two different zones for driveway and the front door area, all to no avail. It either picks up every passing car, or nothing unless someone actually rings the bell.We also have a Floodlight Cam for the back of our house. It is set to People Only, yet picks up the cat walking within the zone and this morning picked up the deer passing through. Yet, just now when I left the house, the Doorbell Pro did not pick me up backing out of the driveway _or_ pulling in (it's currently set to People Only because last night it went off more than 20 times in about 2 hours just from headlights or something else I couldn't see).This is not useful to us as is. I simply can't imagine that our set up or environment is so different from everyone else. I'm very disappointed and am very close to asking for a refund and returning this device. What is the solution?I've attached a screen shot of our current motion zones. It is currently set to People Only, but when it was set to All Motion, we had motion sensivity set to the lowest level and it still alerts on passing car headlights.
4128 •
0 •
0 •
04-01-2020 19:04:22
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates