Doorbell Pro - delay in activating bell / Chime Pro?

Just got my first doorbell pro (and doorbell 2) - been using Ring Security for over a year. Read through instructions and still can't figure this out. After setup / configuration complete, I'll ring the doorbell, blue circle begins, and 5 seconds later the inside doorbell rings. The blue circle continues for 30 seconds or so and you can't make the doorbell ring for at least another 2 minutes or so. Is this normal? Sometimes there is a need to press a second / and a 3rd time) to get someone's attention (at least at my house). Is this working as designed? Same with the Doorbell 2 (which rings my Chime Pros / not the physical doorbell). Press the button, blue circle begins, and Chime Pros ring as configured - but won't do it again even when button pushed for at least 2 minutes. Is this works as designed or did I forgot to configure something?