Ring Video Doorbell

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Doorbell not working not recording
battery-video-doorbell
hardwired-battery-video-doorbell

Hi all. What's the story, how t report to Ring that doorbell not working. Doesn't record videos or sending notifications. I can see in history that there has been movement but no video, won't even open that recording.Tougjt Ring would come up with something better support than forum. Bs that I can't even report that there is a problem. Raging....

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06-07-2021 11:48:28

Responses (3)

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    Lots of new issues lately.. Read this thread, which will probably become your newest issue too. I too am going to be getting a new system ( Not from Ring) once I get to my rental, which I trusted RING to help secure and it is not! Which now the battery is about dead and will useless in a day or two! https://community.ring.com/t/my-ring-doorbell-is-hardwired-but-showing-a-low-battery-why/20331/82

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    06-07-2021 16:50:23

    • 2

      Lots of new issues lately.. Read this thread, which will probably become your newest issue too. I too am going to be getting a new system ( Not from Ring) once I get to my rental, which I trusted RING to help secure and it is not! Which now the battery is about dead and will useless in a day or two! https://community.ring.com/t/my-ring-doorbell-is-hardwired-but-showing-a-low-battery-why/20331/82

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      06-07-2021 16:50:23

      • T

        You’ve reached the Ring Community, a public neighbor to neighbor forum. While there are neighbors and Community team members here to offer guidance and suggestions, our support team does not monitor this platform.For any account specific or support related requests, it is best to reach out to our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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        08-07-2021 21:08:38

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