Ring Video Doorbell
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Doorbell 3 Plus audio issue
Hello everyone,I recently setup a Ring Doorbell 3 plus and I noticed my audio only works for about 1 second on all recordings before cutting out. I have tried powering down the unit and letting reboot just for the issue to come back again.Is anyone else having issues with this problem or know how to fix?Thank you
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12-10-2020 20:58:27
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KOL
Yes, I have the same problem. There are several threads on similar topics. It appears the microphone functionality on Ring 3 is more or less broken and stops working frequently.[https://community.ring.com/t5/Video-Doorbells/No-Audio-recorded-on-Ring-Doorbell-3-Plus/td-p/55801/jump-to/first-unread-message](https://community.ring.com/t5/Video-Doorbells/No-Audio-recorded-on-Ring-Doorbell-3-Plus/td-p/55801/jump-to/first-unread-message)[https://community.ring.com/t5/Video-Doorbells/Can-t-hear-visitors-speak-but-they-can-hear-me/td-p/44007/jump-to/first-unread-message](https://community.ring.com/t5/Video-Doorbells/Can-t-hear-visitors-speak-but-they-can-hear-me/td-p/44007/jump-to/first-unread-message)[https://community.ring.com/t5/Video-Doorbells/Audio-stops-working/td-p/38656/jump-to/first-unread-message](https://community.ring.com/t5/Video-Doorbells/Audio-stops-working/td-p/38656/jump-to/first-unread-message)...to list a few recent threads.There are no known solutions.
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13-10-2020 10:02:14
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