Disable or change battery push notification
Hi, Since a couple of days my Ring doorbell sends a push notification when the battery is at 30% or 20%. This notification is using the same sound as when someone rings the door which is confusing when someone is actually ringing the doorbell. Is there a way to turn off this notification or change the sound for it? We’re using iPhones and iPads with the Ring Video Doorbell “1” Thank you!
2836 •
0 •
1 •
29-06-2020 11:38:41
Responses (3)
- C
Hey neighbors! There is not a way to turn off this Low Battery notification at this time or change the alert tone type. Rest assured I have passed on this feedback to the appropriate teams and we are looking for alternative solution at this time, as I have also seen this on my Ring app/phone and found it confusing at first too. I will make sure to keep you updated here if we are able to make any changes in the near future to this feature, and appreciate the patience in the meantime. :)
•0
07-07-2020 05:13:39
MThis is taking too long to resolve, the notification woke us and our dogs up around 5 am this morning as well. If Ring is unable to figure out a solution revert to the previous non intrusive method as this is not a customer friendly/requested change.
•0
14-09-2020 05:44:22
- U
My ring camera is doing the same thing but it’s every hour wtf is going on with this thing?
•0
30-01-2024 03:35:52
•
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
•0
29-02-2024 03:36:00
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Pauldroome
Hi. How do I stop my doorbell from ringing as if someone is at the door, when I the battery gets to 30% and 20%. It’s only just started doing this, and it woke us up at 05.27 this morning.
0
07-07-2020 09:34:31
•